Information to Clients

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We inform you that as part of the implementation of line No. 249 of the Economic and Social Policy of the Party and the Revolution, the sale of liquefied gas began in our province on June 5, 2017, in correspondence with the premise that it would be carried out in the first moment, in the urban centers of the provincial capitals. In our province was approved by the authorized authorities, the scope to the 8 popular councils of the urban helmet of the city being these: Hermanos Cruz, Hermanos Barcón, Ceferino Fernández, Cuba Libre, Celso Maragoto, Carlos Manuel, Capitán San Luis and 10 de Octubre, not so with the rest of the Popular Councils, which do not comply with the aforementioned premise, as they are outside the demarcation of the urban area of the city of Pinar del Río.

It is the country's policy from 2018 to implement the sale of LPG released in the urban area of the municipal capitals, according to the possibilities of importing the necessary resources so allow, without authorization to extend to other territories so far.

You can consult the Regulation for the service of liquefied petroleum gas to the population.

The Customer Care Group is located in an office within the LPG Commercial House. The population is served every Tuesday from 8.00am -12m and from 1.00pm-4.00pm. You can contact us to send us your complaints, suggestions and claims through the telephone 48767715 or if you prefer you can send the following form:

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